Customer complaint and feedback form

This form allows you to lodge a complaint or provide feedback relating to the quality of services provided by DPIRD.
The fields with a asterix (*) next to them are mandatory.

Details of complaint/feedback

Please provide specific details relevant to your complaint or feedback, including a description of events or specific incident, date, person’s name, publication title, service, etc. *

Area of interest

Is your feedback specific to any of the services below? If so please indicate which services:

DDLS Seed Testing and Certification

DDLS Plant Pathology

DDLS Animal Pathology

Pest and Disease Information Service (PaDIS)

Rural Business Development Unit (RBDU)

Feedback related

Is your feedback related to an inspector appointed or authorised under legislation administered by DPIRD? If so please indicate which legislation:

Biosecurity and Agricultural Management Act 2007

Animal Welfare Act 2002

Other

Is your feedback related to an inspector appointed or authorised under legislation administered by DPIRD? If so please indicate which legislation: Other

Your contact details

Name

Business/organisation:

Email: *

Phone:

Address

This section is to be completed by DPIRD staff only

Name of officer receiving feedback:

Feedback received:

in person

by phone

by email

Additional comments:

If you are making a complaint, it will be recorded as part of the department’s complaints statistics. These statistics are published in our Annual report.

The information you provide on this form will be disclosed to the relevant business area to which this feedback relates.

Additional information

For assistance in lodging a complaint, please contact the Complaints Management Officer on +61(0)8 6552 2008 or at complaint@dpird.wa.gov.au [1].

Leave this field blank

Links
[1] mailto:complaint@dpird.wa.gov.au

Source URL: https://www.agric.wa.gov.au/form/customer-complaint-and-feedback-form

This print version was generated at 12:28am on the 20th of April, 2024.

The original document was last revised at Fri, 02/10/2020 - 9:01am

Error

Important disclaimer

The Chief Executive Officer of the Department of Primary Industries and Regional Development and the State of Western Australia accept no liability whatsoever by reason of negligence or otherwise arising from the use or release of this information or any part of it.